CUI Compliant
0 NIST 800-171 gaps detected. FedRAMP authorized at Moderate impact level. Approved for CUI handling in DoD environments.
Citrix ShareFile
by Citrix
FedRAMP Status
FedRAMP Authorized
Impact Level
Moderate
Category
File Sharing
Authorized: April 3, 2019 | Sponsor: Department of Health and Human Services
Overview
Citrix ShareFile Government holds FedRAMP Moderate authorization and provides secure file sharing, sync, and storage with encryption and access controls for government contractors.
CUI Risk Assessment
FedRAMP authorized at Moderate impact level. Approved for CUI handling in DoD environments.
Using Citrix ShareFile in a Defense Contractor Environment
Citrix ShareFile Government serves as a critical CUI repository for defense contractors handling technical data packages, engineering drawings, financial reports, and export-controlled documentation under ITAR/EAR classifications. Within CMMC Level 2 authorization boundaries, ShareFile typically functions as the primary external file sharing interface, requiring careful boundary definition to separate CUI workflows from commercial operations. The FedRAMP Moderate authorization provides baseline assurance, but contractors must implement additional compensating controls including multi-factor authentication for all CUI access, encryption key management aligned with FIPS 140-2 Level 3 requirements, and detailed audit logging for DCMA traceability. DCMA assessors specifically evaluate ShareFile's data residency controls, examining whether CUI data remains within CONUS boundaries and validating that encryption-in-transit meets NIST 800-52 guidelines. Recent DCMA compliance reviews have flagged ShareFile implementations lacking proper user access reviews and inadequate incident response procedures for potential data spillage events. Assessors particularly scrutinize the integration between ShareFile and contractors' identity management systems, ensuring that terminated personnel cannot retain access to CUI repositories. The tool's collaboration features require careful configuration to prevent inadvertent CUI sharing with unauthorized parties, necessitating regular access control audits and data classification reviews to maintain CMMC Level 2 compliance posture.
Deployment & Architecture
Deployment Model: Government Cloud (FedRAMP boundary)
Citrix ShareFile operates within a FedRAMP-authorized boundary. CUI can be processed within the authorization scope, but contractors must verify their specific use case falls within the system's security boundary as documented in the SSP.
Implementation Guide
Defense contractors implementing Citrix ShareFile for CUI handling should plan a 12-16 week configuration timeline across four phases. Phase 1 (weeks 1-3) involves SSP updates to reflect ShareFile within the authorization boundary, including data flow diagrams showing CUI ingress/egress points and integration with existing identity providers. Phase 2 (weeks 4-8) focuses on technical configuration including SAML/OIDC integration with DoD-approved identity systems, encryption key management setup through FIPS 140-2 validated HSMs, and audit log forwarding to SIEM platforms for continuous monitoring. Phase 3 (weeks 9-12) encompasses user provisioning based on CUI access requirements, role-based permissions aligned with need-to-know principles, and comprehensive user training on CUI marking, handling, and sharing protocols. Phase 4 (weeks 13-16) includes security control testing, POA&M entries for any configuration gaps, and DCMA readiness preparation. Critical data handling considerations include ensuring all CUI uploads maintain proper markings, implementing automated data loss prevention rules to prevent unmarked sensitive data sharing, and establishing incident response procedures for potential CUI spillage. Configuration costs typically range from $75,000-$150,000 including professional services, identity integration, and compliance documentation updates. Organizations should budget additional $25,000-$40,000 annually for ongoing compliance monitoring and quarterly access reviews required for CMMC maintenance.
Configuration Checklist
- 1ISSO must update the System Security Plan to include Citrix ShareFile within the authorization boundary, documenting data flows and CUI handling procedures per NIST 800-171 requirements.
- 2System administrator shall configure SAML/OIDC integration with DoD-approved identity providers to ensure multi-factor authentication for all CUI access per DFARS 252.204-7012.
- 3ISSO must implement FIPS 140-2 Level 3 encryption key management for all CUI data at rest and in transit, documenting key lifecycle procedures in the SSP.
- 4System administrator shall configure audit logging to capture all file access, sharing, and modification events, forwarding logs to centralized SIEM per AU-2 requirements.
- 5ISSO must establish role-based access controls aligned with CUI categories and need-to-know principles, documenting user access matrices per AC-2 control requirements.
- 6Contracts officer shall review all ShareFile user agreements and data processing addendums to ensure DFARS 252.204-7021 flow-down requirements are met.
- 7System administrator must configure data loss prevention rules to prevent sharing of unmarked CUI and implement automated scanning for sensitive data patterns.
- 8ISSO shall create POA&M entries for any ShareFile configuration gaps identified during security control testing, with remediation timelines per organizational risk tolerance.
- 9Legal team must review data residency requirements and validate that all CUI data remains within CONUS boundaries per FedRAMP authorization scope.
- 10ISSO must establish quarterly user access reviews and annual penetration testing procedures specific to ShareFile CUI handling capabilities per CA-7 requirements.
Compliance Cross-References
Citrix ShareFile's FedRAMP Moderate authorization directly supports NIST 800-171 control families including AC (Access Control) through role-based permissions and multi-factor authentication, SC (System and Communications Protection) via FIPS 140-2 encryption and secure transmission protocols, and AU (Audit and Accountability) through comprehensive logging of file operations and user activities. The solution triggers DFARS 252.204-7012 requirements for adequate security and 252.204-7021 for cybersecurity incident reporting, as any CUI handling system falls under these clauses. For CMMC Level 2 assessments, ShareFile impacts multiple domains including Access Control (AC.L2), System and Information Integrity (SI.L2), and Audit and Accountability (AU.L2), requiring assessors to validate proper configuration of user provisioning, malware protection, and audit log management. The FedRAMP authorization provides inherent compliance with federal security requirements, but contractors must demonstrate proper implementation within their authorization boundary, including data flow documentation and incident response procedures. Non-compliance typically manifests as findings in AC-2 (Account Management), SC-7 (Boundary Protection), and AU-12 (Audit Generation), creating cascading compliance gaps that can jeopardize overall CMMC certification and result in contract performance penalties.
Other FedRAMP Authorized File Sharing Tools
Related Compliance Assessments
Frequently Asked Questions
Is Citrix ShareFile FedRAMP authorized?
Yes. Citrix ShareFile holds FedRAMP Moderate authorization for secure file sharing and storage.
Can I use Citrix ShareFile with CUI?
Citrix ShareFile is authorized at Moderate and can be used for CUI file sharing with proper access controls configured.
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