Not CUI Compliant

4 NIST 800-171 gaps detected. Commercial Confluence is not FedRAMP authorized. Widely used for internal wikis and documentation that may contain CUI.

Collaboration

Confluence (Commercial)

by Atlassian

Not FedRAMP Authorized

FedRAMP Status

Not FedRAMP Authorized

Impact Level

N/A

Category

Collaboration

Overview

Commercial Confluence Cloud is widely used for internal wikis, technical documentation, and knowledge bases. It is not FedRAMP authorized. Atlassian Government Cloud (FedRAMP Moderate, achieved 2025) is the compliant alternative.

CUI Risk Assessment

Commercial Confluence is not FedRAMP authorized. Widely used for internal wikis and documentation that may contain CUI.

Deployment & Architecture

Deployment Model: Cloud SaaS (vendor-hosted)

Confluence (Commercial) has no FedRAMP authorization on record. DFARS 252.204-7012(b)(2)(ii)(D) requires an external cloud service provider to meet security requirements equivalent to the FedRAMP Moderate baseline — an authorization is the straightforward way to show that, but it is not the only one. Without one, the burden is on you to establish, document, and defend equivalency, and to meet the clause's incident-reporting and media-preservation obligations. Most contractors find an authorized alternative cheaper than carrying that burden.

Migration Checklist

  1. 1ISSO must immediately add Confluence (Commercial) to the POA&M as a high-risk finding under NIST 800-171 controls 3.1.1, 3.1.2, 3.13.8, and 3.13.11 with 90-day remediation timeline.
  2. 2Contracts officer must verify DFARS 252.204-7012 applicability across all contracts and notify COR of non-compliant system usage within 72 hours per contract terms.
  3. 3ISSO must update the system security plan authorization boundary diagram to show Confluence (Commercial) as an unauthorized external connection requiring immediate isolation.
  4. 4Sysadmin must implement network-level blocking of confluence.atlassian.com domains and configure DLP rules to prevent further CUI upload to commercial instances.
  5. 5Legal team must conduct export control review of all Confluence spaces to identify ITAR/EAR controlled technical data requiring special migration handling procedures.
  6. 6ISSO must coordinate with Atlassian to provision Government Cloud instance and validate FedRAMP authorization documentation including continuous monitoring reports.
  7. 7Sysadmin must configure SAML integration between Atlassian Government Cloud and DoD-approved identity management systems following NIST 800-63B guidelines.
  8. 8ISSO must execute phased content migration starting with non-CUI spaces, maintaining chain of custody documentation for all CUI-marked technical documentation.
  9. 9Training coordinator must deliver 4-6 hour user training sessions covering Government Cloud interface changes, CUI marking procedures, and incident reporting requirements.
  10. 10ISSO must validate final migration completion, update continuous monitoring procedures, and remove Confluence (Commercial) POA&M entries upon successful Government Cloud deployment.

NIST 800-171 Violations

Using Confluence (Commercial) for CUI without FedRAMP authorization may violate these NIST 800-171 controls:

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Frequently Asked Questions

Is Confluence compliant for CUI documentation?

Commercial Confluence is not. Atlassian Government Cloud achieved FedRAMP Moderate authorization in 2025. For FedRAMP High needs, use SharePoint GCC High.

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Related: how much CMMC certification costs — DoD’s own priced figures