CUI Compliant

0 NIST 800-171 gaps detected. FedRAMP authorized at High impact level. Approved for CUI handling in DoD environments.

CRM

Salesforce Government Cloud

by Salesforce

FedRAMP AuthorizedHigh Impact

FedRAMP Status

FedRAMP Authorized

Impact Level

High

Category

CRM

Authorized: May 27, 2020

Overview

Salesforce Government Cloud (GCC) is FedRAMP High authorized and built on dedicated infrastructure isolated from commercial Salesforce. It provides CRM capabilities including sales, service, and marketing automation for federal agencies and defense contractors handling CUI.

CUI Risk Assessment

FedRAMP authorized at High impact level. Approved for CUI handling in DoD environments.

Deployment & Architecture

Deployment Model: Government Cloud (FedRAMP boundary)

Salesforce Government Cloud operates within a FedRAMP-authorized boundary. CUI can be processed within the authorization scope, but contractors must verify their specific use case falls within the system's security boundary as documented in the SSP.

Configuration Checklist

  1. 1ISSO: Conduct authorization boundary review to properly place GCC within CUI environment (Week 1)
  2. 2Sysadmin: Configure Salesforce sharing rules and field-level security for CUI data classification (Week 2)
  3. 3ISSO: Implement user access controls and role hierarchies aligned with least privilege principles (Week 3)
  4. 4Sysadmin: Enable audit trail and event monitoring for all CUI data access within Salesforce (Week 3)
  5. 5IT Security: Configure API security and encryption for integrations with other CUI systems (Week 4)
  6. 6ISSO: Document data flows and update SSP to include GCC system interconnections (Week 5)
  7. 7Contracts: Train users on CUI handling procedures and mobile device restrictions for Salesforce access (Week 6)
  8. 8ISSO: Conduct initial compliance verification and prepare for CMMC assessment documentation (Week 7-8)

Other FedRAMP Authorized CRM Tools

Frequently Asked Questions

Is Salesforce Government Cloud FedRAMP authorized?

Yes. Salesforce Government Cloud holds a FedRAMP High authorization, making it approved for handling the most sensitive unclassified government data including CUI.

Can I use Salesforce Government Cloud with CUI?

Yes. As a FedRAMP High authorized platform, Salesforce Government Cloud meets the security requirements for processing, storing, and transmitting CUI in DoD contractor environments.

What is the difference between Salesforce commercial and Government Cloud?

Salesforce Government Cloud runs on dedicated infrastructure separated from commercial tenants, meets FedRAMP High baselines, and restricts data residency to the United States. The commercial version does not meet these requirements.

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Get a defensible CUI architecture

This Salesforce Government Cloud CUI review flags the gaps. The next step is a compliance architecture review where we map your data flows to FedRAMP-authorized alternatives and CMMC-aligned controls.

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Related: how much CMMC certification costs — DoD’s own priced figures