FedRAMP Authorized — Moderate Impact

New Relic for Government by New Relic. 6 compliance features verified.

DevOps & Development

New Relic for Government

by New Relic

Moderate ImpactAuthorized

Impact Level

Moderate

Status

Authorized

Pricing

varies

Authorization Date: February 28, 2022 | Sponsoring Agency: GSA

Overview

New Relic for Government provides FedRAMP Moderate authorized full-stack observability platform for government organizations. It offers application performance monitoring, infrastructure monitoring, and log management in a unified platform. The service uses a consumption-based pricing model.

Key Features

FedRAMP Moderate baseline controls
Full-stack observability
Application performance monitoring
Log management
Distributed tracing
Consumption-based pricing

Certifications & Authorizations

FedRAMP Moderate Authorization (3PAO assessed)SOC 2 Type IIISO 27001:2013NIST 800-53 Rev 4 controls implementationFIPS 140-2 Level 1 cryptographic modulesCSA STAR Level 2PCI DSS Level 1 Service Provider

Deployment Options

AWS GovCloud (US-East) — FedRAMP Moderate authorized environment
AWS GovCloud (US-West) — FedRAMP Moderate authorized environment
Multi-tenant SaaS deployment within authorized cloud boundary
API integration with existing government cloud infrastructure
Hybrid monitoring deployment across on-premises and cloud assets
Edge deployment for distributed government applications

NIST 800-171 Compliance Coverage

87% of controls covered

How to Procure New Relic for Government for Defense Contracts

New Relic for Government is available through GSA Multiple Award Schedule (MAS) under SIN 518210C (IT Professional Services) and SIN 54151S (Software as a Service). The product is also procurable via SEWP VI for integrated IT solutions. Government pricing includes dedicated support tiers and volume discounts not available commercially, with transparent pricing models that accommodate federal budget cycles. For authorization boundary documentation, the FedRAMP Moderate ATO package includes detailed System Security Plan (SSP), Control Implementation Summary (CIS), and Security Assessment Report (SAR) that can be leveraged for your agency's SSP development. Contracting officers must approve the use of the FedRAMP authorized boundary, validate data handling procedures align with agency classification requirements, and ensure proper FISMA categorization. The procurement timeline typically spans 90-120 days including security review, vendor negotiations, and ATO documentation review. For CMMC assessment boundaries, New Relic for Government must be included as an external service provider when processing Controlled Unclassified Information (CUI). Document the data flows, encryption methods, and access controls in your CMMC scope. The service inherits cloud infrastructure controls but requires assessment of configuration management and monitoring data handling practices.

Compliance Cross-References

New Relic for Government's FedRAMP Moderate authorization directly supports DFARS 252.204-7012 compliance by providing adequate security controls for CUI processing and transmission. For DFARS 252.239-7010 cloud computing requirements, the service meets government-only cloud deployment mandates through its AWS GovCloud infrastructure. NIST 800-171 control family mapping includes: Access Control (AC) through role-based permissions and multi-factor authentication; System and Communications Protection (SC) via encryption in transit and at rest using FIPS 140-2 validated modules; and Audit and Accountability (AU) through comprehensive logging and monitoring capabilities. For CMMC Level 2 domains, the platform addresses Asset Management through automated discovery and inventory, Configuration Management via baseline monitoring and drift detection, and System and Information Integrity through continuous vulnerability scanning. DoD Cloud Computing SRG IL-2 requirements are satisfied through the FedRAMP Moderate baseline, which provides equivalent security controls for DoD unclassified information systems.

Defense Contractor Use Case

Defense contractors use New Relic Government for application performance monitoring and observability, particularly when they prefer a consumption-based pricing model over per-host licensing.

Frequently Asked Questions

What is the FedRAMP authorization level for New Relic for Government?

New Relic for Government is authorized at the FedRAMP Moderate impact level, with authorization granted on 2022-02-28 sponsored by GSA. The FedRAMP Moderate baseline includes approximately 325 security controls covering confidentiality, integrity, and availability.

Can defense contractors use New Relic for Government for CUI?

New Relic for Government is authorized at the FedRAMP Moderate baseline. While FedRAMP Moderate covers a broad range of government data, defense contractors handling CUI should carefully evaluate whether Moderate controls meet their specific DFARS 252.204-7012 and NIST 800-171 requirements. Some CUI categories may require FedRAMP High authorization depending on the sensitivity of the data and contract requirements.

How does New Relic for Government pricing compare to commercial?

New Relic for Government offers flexible pricing tiers that vary based on usage, features, and organization size. Government pricing may differ from commercial rates due to FedRAMP compliance overhead and dedicated infrastructure requirements. New Relic offers various consumption models that can be cost-effective depending on your usage patterns. Request a government-specific quote from New Relic or check GSA Advantage for available pricing.

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Related: how much CMMC certification costs — DoD’s own priced figures