Not CUI Compliant
4 NIST 800-171 gaps detected. Not FedRAMP authorized. Using this tool for CUI creates compliance violations under NIST 800-171 and DFARS 252.204-7012.
Monday CRM
by Monday.com
FedRAMP Status
Not FedRAMP Authorized
Impact Level
N/A
Category
CRM
Overview
Monday CRM is a work-management platform with CRM features built on the Monday.com ecosystem. It is not FedRAMP authorized and cannot be used for CUI or controlled defense data.
CUI Risk Assessment
Not FedRAMP authorized. Using this tool for CUI creates compliance violations under NIST 800-171 and DFARS 252.204-7012.
Deployment & Architecture
Deployment Model: Cloud SaaS (vendor-hosted)
Monday CRM has no FedRAMP authorization on record. DFARS 252.204-7012(b)(2)(ii)(D) requires an external cloud service provider to meet security requirements equivalent to the FedRAMP Moderate baseline — an authorization is the straightforward way to show that, but it is not the only one. Without one, the burden is on you to establish, document, and defend equivalency, and to meet the clause's incident-reporting and media-preservation obligations. Most contractors find an authorized alternative cheaper than carrying that burden.
Migration Checklist
- 1ISSO: Immediately inventory all CUI data stored in Monday CRM workspaces and boards (Week 1)
- 2Contracts Officer: Notify customers of compliance remediation timeline and potential service impacts (Week 1)
- 3IT Admin: Export all non-CUI data using Monday.com's native export tools and document custom automations (Week 2)
- 4ISSO: Select FedRAMP-authorized CRM alternative (Dynamics 365 Gov, Salesforce Gov Cloud) and begin procurement (Week 2-3)
- 5IT Admin: Configure new FedRAMP CRM with required NIST 800-171 security controls and test data migration (Week 4-5)
- 6Training Coordinator: Conduct user training sessions on new CRM platform and updated CUI handling procedures (Week 6)
- 7ISSO: Update System Security Plan to remove Monday CRM from authorization boundary diagram (Week 7)
- 8Compliance Officer: Document migration in POAM and schedule follow-up CMMC readiness assessment (Week 8)
NIST 800-171 Violations
Using Monday CRM for CUI without FedRAMP authorization may violate these NIST 800-171 controls:
Need a CUI-Compliant Alternative?
Monday CRM has 4 NIST 800-171 gaps. Get real-time alerts when compliant alternatives launch, plus AI-matched contract opportunities.
FedRAMP Compliant Alternatives
Related Compliance Assessments
Frequently Asked Questions
Is Monday CRM FedRAMP authorized?
No. Monday.com and its CRM product do not hold FedRAMP authorization.
Can I use Monday CRM with CUI?
No. Monday CRM is not authorized for CUI handling. Defense contractors must use a FedRAMP authorized CRM platform.
What is a compliant alternative to Monday CRM?
Salesforce Government Cloud and Microsoft Dynamics 365 GCC High are FedRAMP High authorized alternatives that support CUI workloads.
Run a Full Tech Stack Audit
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Launch CUI AuditorGet a defensible CUI architecture
This Monday CRM CUI review flags the gaps. The next step is a compliance architecture review where we map your data flows to FedRAMP-authorized alternatives and CMMC-aligned controls.
Schedule architecture reviewRelated: how much CMMC certification costs — DoD’s own priced figures