Not CUI Compliant
4 NIST 800-171 gaps detected. Not FedRAMP authorized. Using this tool for CUI creates compliance violations under NIST 800-171 and DFARS 252.204-7012.
Pipedrive
by Pipedrive
FedRAMP Status
Not FedRAMP Authorized
Impact Level
N/A
Category
CRM
Overview
Pipedrive is a sales-focused CRM designed for small and mid-size businesses. It is not FedRAMP authorized and should not be used for government contract data or CUI.
CUI Risk Assessment
Not FedRAMP authorized. Using this tool for CUI creates compliance violations under NIST 800-171 and DFARS 252.204-7012.
Deployment & Architecture
Deployment Model: Cloud SaaS (vendor-hosted)
Pipedrive has no FedRAMP authorization on record. DFARS 252.204-7012(b)(2)(ii)(D) requires an external cloud service provider to meet security requirements equivalent to the FedRAMP Moderate baseline — an authorization is the straightforward way to show that, but it is not the only one. Without one, the burden is on you to establish, document, and defend equivalency, and to meet the clause's incident-reporting and media-preservation obligations. Most contractors find an authorized alternative cheaper than carrying that burden.
Migration Checklist
- 1ISSO: Conduct immediate CUI data inventory in Pipedrive within 2 weeks - identify all opportunities, contacts, and files containing government contract information
- 2IT Admin: Implement data export procedures within 3 weeks - use Pipedrive's bulk export while maintaining CUI handling protocols during transfer
- 3Contracts Manager: Segregate commercial vs government opportunities within 4 weeks - establish clear classification criteria for future opportunity management
- 4ISSO: Procure FedRAMP-authorized CRM replacement within 6 weeks - evaluate Dynamics 365 Government or Salesforce Government Cloud against requirements
- 5IT Admin: Configure new compliant CRM system within 10 weeks - implement user access controls, data classification, and audit logging
- 6Training Coordinator: Deliver CUI awareness training to sales teams within 12 weeks - focus on recognizing government contract data and proper handling procedures
- 7ISSO: Update authorization boundary documentation within 14 weeks - remove Pipedrive from SSP and modify network diagrams
- 8ISSO: Complete migration validation and POAM closure within 16 weeks - verify zero CUI remains in Pipedrive and document compliance restoration
NIST 800-171 Violations
Using Pipedrive for CUI without FedRAMP authorization may violate these NIST 800-171 controls:
Need a CUI-Compliant Alternative?
Pipedrive has 4 NIST 800-171 gaps. Get real-time alerts when compliant alternatives launch, plus AI-matched contract opportunities.
FedRAMP Compliant Alternatives
Frequently Asked Questions
Is Pipedrive FedRAMP authorized?
No. Pipedrive does not hold FedRAMP authorization at any impact level.
Can I use Pipedrive with CUI?
No. Pipedrive lacks the security controls required by NIST 800-171 for CUI handling. Defense contractors should use Salesforce Government Cloud or Dynamics 365 GCC High instead.
What is a compliant alternative to Pipedrive?
Salesforce Government Cloud and Microsoft Dynamics 365 GCC High are FedRAMP High authorized CRM platforms suitable for defense contractors.
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This Pipedrive CUI review flags the gaps. The next step is a compliance architecture review where we map your data flows to FedRAMP-authorized alternatives and CMMC-aligned controls.
Schedule architecture reviewRelated: how much CMMC certification costs — DoD’s own priced figures