CUI Compliant
0 NIST 800-171 gaps detected. FedRAMP authorized at High impact level. Approved for CUI handling in DoD environments.
ServiceNow Government
by ServiceNow
FedRAMP Status
FedRAMP Authorized
Impact Level
High
Category
Project Management
Authorized: August 12, 2019
Overview
ServiceNow Government Cloud is a FedRAMP High authorized IT service management and workflow platform used extensively by federal agencies and defense contractors for operations and project management.
CUI Risk Assessment
FedRAMP authorized at High impact level. Approved for CUI handling in DoD environments.
Deployment & Architecture
Deployment Model: Government Cloud (FedRAMP boundary)
ServiceNow Government operates within a FedRAMP-authorized boundary. CUI can be processed within the authorization scope, but contractors must verify their specific use case falls within the system's security boundary as documented in the SSP.
Configuration Checklist
- 1ISSO shall update the System Security Plan to include ServiceNow Government Cloud as an external service provider with detailed data flow documentation per NIST 800-171 requirement 3.4.2.
- 2System administrator must configure ServiceNow Government instance with CUI data classification labels and automated marking enforcement aligned with DFARS 252.204-7012 requirements.
- 3ISSO shall modify authorization boundary diagrams to reflect ServiceNow Government Cloud connection points and data transmission paths for CMMC Level 2 assessment preparation.
- 4System administrator must implement role-based access controls within ServiceNow matching personnel security clearance levels and apply principle of least privilege per NIST 800-171 AC-6.
- 5ISSO shall configure audit logging in ServiceNow Government to capture CUI access events and maintain logs for minimum 1 year per NIST 800-171 AU-11 requirements.
- 6Contracts officer must validate ServiceNow Government Cloud FedRAMP High authorization letter is current and document in contract compliance tracking per DFARS 252.204-7021.
- 7System administrator shall establish secure API connections between ServiceNow Government and existing DoD systems using FIPS 140-2 validated encryption per NIST 800-171 SC-13.
- 8ISSO must develop and implement CUI data retention and disposal procedures within ServiceNow workflows per NIST 800-171 MP-6 requirements.
- 9Training coordinator shall conduct mandatory user training on CUI identification and handling procedures specific to ServiceNow Government workflows.
- 10ISSO shall update POA&M entries to reflect ServiceNow Government implementation timeline and any temporary security control deviations during migration period.
Other FedRAMP Authorized Project Management Tools
Related Compliance Assessments
Frequently Asked Questions
Is ServiceNow Government FedRAMP authorized?
Yes. ServiceNow Government Cloud holds FedRAMP High authorization for IT service management and workflow automation.
Can I use ServiceNow Government with CUI?
Yes. ServiceNow Government Cloud is FedRAMP High authorized and approved for CUI workloads in defense contractor environments.
Run a Full Tech Stack Audit
Check all your enterprise tools at once with our free CUI Compliance Auditor.
Launch CUI AuditorGet a defensible CUI architecture
This ServiceNow Government CUI review flags the gaps. The next step is a compliance architecture review where we map your data flows to FedRAMP-authorized alternatives and CMMC-aligned controls.
Schedule architecture reviewRelated: how much CMMC certification costs — DoD’s own priced figures