ServiceNow Government Cloud
by ServiceNow
Impact Level
High
Status
Authorized
Pricing
enterprise
Authorization Date: October 5, 2020 | Sponsoring Agency: DoD
Overview
ServiceNow Government Cloud is a FedRAMP High authorized IT service management and digital workflow platform for government organizations. It provides ITSM, ITOM, security operations, and governance risk and compliance modules. The platform automates government workflows and service delivery.
Key Features
Defense Contractor Use Case
Defense contractors use ServiceNow Government Cloud for IT service management, security incident response, and automating governance, risk, and compliance workflows required by CMMC and NIST frameworks.
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Frequently Asked Questions
What is the FedRAMP authorization level for ServiceNow Government Cloud?
ServiceNow Government Cloud is authorized at the FedRAMP High impact level, with authorization granted on 2020-10-05 sponsored by DoD. The FedRAMP High baseline includes approximately 421 security controls and is the most rigorous authorization level.
Can defense contractors use ServiceNow Government Cloud for CUI?
Yes, ServiceNow Government Cloud is authorized at the FedRAMP High baseline, which is suitable for protecting CUI. Defense contractors can use this platform for processing, storing, and transmitting CUI in compliance with NIST 800-171 and DFARS 252.204-7012 requirements. The High baseline provides the most comprehensive set of security controls for cloud services.
How does ServiceNow Government Cloud pricing compare to commercial?
ServiceNow Government Cloud government pricing is typically negotiated on an enterprise basis and may differ from commercial list prices. Government and defense contractor pricing often includes compliance overhead that can make it 15-30% higher than commercial equivalents. However, volume discounts, GSA Schedule pricing, and multi-year commitments can help offset these costs. Contact ServiceNow directly or check GSA Advantage for current government pricing.
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