Salesforce Government Cloud
by Salesforce
Impact Level
High
Status
Authorized
Pricing
enterprise
Authorization Date: December 10, 2019 | Sponsoring Agency: DoD
Overview
Salesforce Government Cloud is a FedRAMP High authorized CRM platform purpose-built for government agencies and defense contractors. It provides sales, service, and platform capabilities within an isolated government boundary. The platform supports mission-critical citizen engagement and contractor relationship management.
Key Features
Defense Contractor Use Case
Defense contractors use Salesforce Government Cloud for managing government customer relationships, tracking opportunities in the federal pipeline, and automating capture management workflows.
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Frequently Asked Questions
What is the FedRAMP authorization level for Salesforce Government Cloud?
Salesforce Government Cloud is authorized at the FedRAMP High impact level, with authorization granted on 2019-12-10 sponsored by DoD. The FedRAMP High baseline includes approximately 421 security controls and is the most rigorous authorization level.
Can defense contractors use Salesforce Government Cloud for CUI?
Yes, Salesforce Government Cloud is authorized at the FedRAMP High baseline, which is suitable for protecting CUI. Defense contractors can use this platform for processing, storing, and transmitting CUI in compliance with NIST 800-171 and DFARS 252.204-7012 requirements. The High baseline provides the most comprehensive set of security controls for cloud services.
How does Salesforce Government Cloud pricing compare to commercial?
Salesforce Government Cloud government pricing is typically negotiated on an enterprise basis and may differ from commercial list prices. Government and defense contractor pricing often includes compliance overhead that can make it 15-30% higher than commercial equivalents. However, volume discounts, GSA Schedule pricing, and multi-year commitments can help offset these costs. Contact Salesforce directly or check GSA Advantage for current government pricing.
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