Pega Government Cloud
by Pegasystems
Impact Level
Moderate
Status
Authorized
Pricing
enterprise
Authorization Date: March 22, 2019 | Sponsoring Agency: GSA
Overview
Pega Government Cloud is a FedRAMP Moderate authorized AI-powered decisioning and workflow automation platform for government organizations. It provides CRM, case management, and robotic process automation within a compliant boundary. The platform uses AI to optimize customer engagement and operational efficiency.
Key Features
Defense Contractor Use Case
Defense contractors use Pega Government Cloud for complex case management, customer engagement automation, and AI-driven decisioning in government-facing operations and proposal management.
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Frequently Asked Questions
What is the FedRAMP authorization level for Pega Government Cloud?
Pega Government Cloud is authorized at the FedRAMP Moderate impact level, with authorization granted on 2019-03-22 sponsored by GSA. The FedRAMP Moderate baseline includes approximately 325 security controls covering confidentiality, integrity, and availability.
Can defense contractors use Pega Government Cloud for CUI?
Pega Government Cloud is authorized at the FedRAMP Moderate baseline. While FedRAMP Moderate covers a broad range of government data, defense contractors handling CUI should carefully evaluate whether Moderate controls meet their specific DFARS 252.204-7012 and NIST 800-171 requirements. Some CUI categories may require FedRAMP High authorization depending on the sensitivity of the data and contract requirements.
How does Pega Government Cloud pricing compare to commercial?
Pega Government Cloud government pricing is typically negotiated on an enterprise basis and may differ from commercial list prices. Government and defense contractor pricing often includes compliance overhead that can make it 15-30% higher than commercial equivalents. However, volume discounts, GSA Schedule pricing, and multi-year commitments can help offset these costs. Contact Pegasystems directly or check GSA Advantage for current government pricing.
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