FedRAMP In Process — Moderate Impact
Maximus Engage by Maximus. 6 compliance features verified.
Maximus Engage
by Maximus
Impact Level
Moderate
Status
In Process
Pricing
enterprise
Overview
Maximus Engage is a citizen engagement platform pursuing FedRAMP Moderate authorization, designed for government program management and citizen services. It provides contact center solutions, case management, and digital engagement tools. The platform specializes in health and human services program delivery.
Key Features
Certifications & Authorizations
Deployment Options
NIST 800-171 Compliance Coverage
How to Procure Maximus Engage for Defense Contracts
Maximus Engage is available through GSA MAS contract 47QSWA18D007M and SEWP V GWAC for technology procurement. Government pricing typically includes 15-20% discount from commercial rates, with volume discounts available for multi-year agreements exceeding 10,000 users. Contracting officers must review the System Security Plan (SSP) covering the authorization boundary including AWS GovCloud infrastructure, Maximus data centers, and third-party integrations with identity providers and payment systems. Key approval requirements include: data residency within CONUS, encryption in transit/at rest using FIPS 140-2 validated modules, and incident response procedures meeting agency timelines. Typical procurement timeline spans 4-6 months including: RFQ development (30 days), vendor response (45 days), technical evaluation (60 days), and contract award/implementation (45 days). For CMMC assessment boundary inclusion, document Maximus Engage as an external service provider handling CUI, requiring verification of their CMMC Level 2 compliance and inclusion in your supply chain risk management plan. Ensure contract language addresses data ownership, breach notification within 72 hours, and right to audit cloud security controls.
Compliance Cross-References
Maximus Engage's FedRAMP Moderate authorization directly supports DFARS 252.204-7012 compliance by providing adequate security for CUI through NIST 800-171 control implementation including Access Control (AC-3, AC-6), System and Communications Protection (SC-7, SC-8, SC-13), and Audit and Accountability (AU-2, AU-3, AU-6). For DFARS 252.239-7010 cloud computing requirements, the platform's AWS GovCloud hosting meets data location restrictions and provides required incident reporting capabilities. CMMC Level 2 domain alignment includes Asset Management (AM), Access Control (AC), System Security (SS), and Situational Awareness (SA) through comprehensive logging and monitoring. DoD Cloud Computing SRG Impact Level 2 requirements are satisfied through FedRAMP baseline controls, while IL4 capability supports controlled unclassified information processing. The platform's audit trails and access controls directly map to NIST 800-171 requirements 3.1.1 (access authorization) and 3.3.1 (audit record generation), supporting contractor self-assessment and third-party assessment requirements.
Defense Contractor Use Case
Defense contractors and government services companies evaluate Maximus Engage for managing citizen-facing programs and contact center operations that require FedRAMP authorized platforms.
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Frequently Asked Questions
What is the FedRAMP authorization level for Maximus Engage?
Maximus Engage is in process at the FedRAMP Moderate impact level. The FedRAMP Moderate baseline includes approximately 325 security controls covering confidentiality, integrity, and availability.
Can defense contractors use Maximus Engage for CUI?
Maximus Engage is authorized at the FedRAMP Moderate baseline. While FedRAMP Moderate covers a broad range of government data, defense contractors handling CUI should carefully evaluate whether Moderate controls meet their specific DFARS 252.204-7012 and NIST 800-171 requirements. Some CUI categories may require FedRAMP High authorization depending on the sensitivity of the data and contract requirements.
How does Maximus Engage pricing compare to commercial?
Maximus Engage government pricing is typically negotiated on an enterprise basis and may differ from commercial list prices. Government and defense contractor pricing often includes compliance overhead that can make it 15-30% higher than commercial equivalents. However, volume discounts, GSA Schedule pricing, and multi-year commitments can help offset these costs. Contact Maximus directly or check GSA Advantage for current government pricing.
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Open FedRAMP FinderGet a defensible CUI architecture
This Maximus Engage FedRAMP profile flags the gaps. The next step is a compliance architecture review where we map your data flows to FedRAMP-authorized alternatives and CMMC-aligned controls.
Schedule architecture reviewRelated: how much CMMC certification costs — DoD’s own priced figures